Brand development

A brand that stopped apologising

Meridian LabsHealthcare2024Brand development
The brief

What we walked into.

Meridian did serious work and led with hedges. Every sentence opened with a qualifier, and the effect was a company that sounded unsure of its own results.

The constraint

Regulatory copy could not change. Everything else had to work around sentences written by lawyers.

Approach

How we got there.

01Pen

We rewrote the top line so the claim came first and the caveat second — a sequencing change, not a compliance one.

02Paper

The identity was structured around where their words actually appear: papers, posters, tender documents.

03Pixel

Then the mark, the type pairing and a template set their own comms team could run.

The work
Artifacts, crops and the system behind them
Outcome
9yrsOf hedging, undone
2weeksTo first tender win
Next project
Sarvat CorpLogistics2024

One story, eleven markets

Tell us the room you are walking into. We will tell you what we would do first.
OutlinesPen. Paper. Pixel.3P OutlinesEst. 2019 — Mumbai, IN